Incoterms
- Standard approach
- FOB, CIF, CFR, EXW, DAP
- Notes
- Selected to suit your freight arrangements
A process you can follow, step by step.
International trade goes wrong in the gaps between parties. Our process is written down so there are no gaps — you always know what stage a shipment is at and what happens next.
After confirmation
What happens once the contract is signed.
The stage most buyers are left guessing about. Ours is written down like the rest of the process.
- TrackingShipment tracking for the selected transport mode, wherever the carrier provides it.
- DocumentsEvery document named in the contract is coordinated and sent ahead of arrival, not after it.
- ProgressRegular updates on where the file stands — including when a date slips, which is when it matters most.
- One contactA single named person holds the file, so you are never re-explaining the order.
- Proof of loadPhotographs of the goods loaded and the container sealed, on request.
Enquiry
You send a product list with target market, volume and any specification you already have. If you only know roughly what you want, that is enough to start — we will come back with the questions that matter.
Sourcing and qualification
We identify the right origin and supplier for your price point and market, and qualify them against the certification your destination requires. Where we already hold the relationship, this step takes days rather than weeks.
Quotation and specification
You receive a written quotation: exact specification, unit price, Incoterm, packing format, lead time and payment terms. Nothing moves until this document is agreed by both sides.
Sampling and quality control
Samples are supplied for approval where the category calls for it. Pre-shipment inspection by a third-party agency can be arranged at your cost or shared, and the inspection report is issued before the container is sealed.
Contract and payment terms
We work on letters of credit, telegraphic transfer against documents, or agreed credit terms for established relationships. Terms are confirmed in the sales contract before production or allocation begins.
Consolidation and packing
Goods are received, checked, and built into the load. Mixed containers are planned for weight distribution and destination handling — not simply filled. Labelling is applied for the destination market.
Shipping and documentation
Freight is booked, export clearance completed and the document set prepared: commercial invoice, packing list, bill of lading, certificate of origin, and any health, phytosanitary or EUR.1 certificates your market requires.
Delivery and follow-up
You receive tracking and the document set on the agreed schedule. After arrival we confirm the shipment met specification and set up the repeat order against the same terms.
Commercial terms
How we usually trade.
Indicative terms — the final structure is always confirmed in the sales contract.
Payment
- Standard approach
- L/C at sight, T/T against documents
- Notes
- Credit terms for established relationships
Minimum order
- Standard approach
- One pallet to one full container
- Notes
- Depends on category and pack format
Lead time
- Standard approach
- 2–6 weeks stock lines
- Notes
- 8–14 weeks for private label first runs
Inspection
- Standard approach
- Pre-shipment inspection on request
- Notes
- SGS, Bureau Veritas, Intertek or your nominated agency
Documents
- Standard approach
- Full export set prepared in-house
- Notes
- CoO, health, phytosanitary, EUR.1 as required